When appointments are booked, we reserve the whole hour especially for you. If you miss your session, or if you cancel/reschedule with less than 24 hours’ notice, this does not provide enough time to schedule in other clients who can benefit from our services. We have a waitlist of clients who could have used that session hour. Therefore, our cancellation policy is in place, which states that payment for your full appointment fee is required, if you no-show or provide less than 24 hours notice to cancel or reschedule. A valid credit card is required to be kept on file to cover the cost of cancellation fees.
* Please note that this charge is typically not covered by insurance policies.